Blogs are very popular with both nonprofits and businesses.
In fact, they are often hyped as the quintessential engagement strategy.
Far be it from me to debunk that.
What the heck, this is a blog. If I didn't believe that it
had value, why would I do it?
Aside from that, I have many clients whom I assist with their
blogs.
So why blog? There
are a number of reasons:
- · To keep current customers or partners engaged with your brand.
- · To impart knowledge
- · To increase or maintain sales or donations.
- · To receive feedback
- · To introduce your business or charity to new markets or donors
- · To increase search engine rankings
- · To research market trends
Blogs should have a clear focus and provide your target
audience with some value for the time they invest in reading and following you.
Sometimes it is just engagement. That's a really good goal
if you are in the business of creating social change or affecting public opinion.
It gives like-minded people a place to belong, and the benefit of numbers.
Most of the time, it will be to enhance your business,
either in terms of direct sales of a product or service, or in terms of attracting
new clients and maintaining relationships with existing and former ones.
Blogs have the potential to be far more engaging that a
short tweet, or a few words on Facebook.
Ideally they should foster a two-way communication, either one-on-one
or even by just acquiring followers.
The reader who passes your blog along to a friend or another
social media channel is doing some of your outreach for you.
A lot of people start blogs, but can't or don't maintain
them.
Sometimes it’s a time crunch. Sometimes the blog doesn't seem to engage
readers. Other times the cost in either time or actual cash seems unnecessary.
Believe me, I understand. In addition to this blog and
another one of my own, this is part of what
I do for a living.
Good posts take time. Just curating (NOT plagiarizing!) other content and
repurposing it for your own use is time-consuming, and good original writing is
even more time-consuming.
If your blog doesn't seem to be producing the results you
expected, there's usually a reason.
In my own experience working for clients with widely differing
business profiles, the most common problem is failure to properly identify either the
target audience or the blog's goal or both.
The blog needs to bring you or your client the sales or
donations or volunteers or whatever is needed.
For instance let's just say that I have a client who is a home remodeler.
That client does not want to teach prospective customers how
to do the work. Yet I see many remodeler blogs that go into great detail about
how to properly prepare a surface for paint.
Unless you are selling paint, that's the wrong emphasis.
Sure, some readers will say "Wow that's too much work.
Maybe I'll call this business and hire them."
Most are going to say "Great. Now I can tell Cousin Charlie
exactly what to do when he comes over to help me."
The focus should be on why the remodeler can provide a
better outcome than Cousin Charlie.
One question I always ask my clients is "Who and what is the focus of this blog? What do you want it
to accomplish?"
You'd be amazed at how few people can actually provide an answer
that benefits them.
Some have even said that they don't know, they just want to
have a blog.
I guess I could say "Great. All the money spends the
same. What do I care if the blog does you any good?"
I could, but I won't. I still have to look at me in the mirror every
morning.
The truth is, there are times when you shouldn't have a
blog.
If you don't have the time and/or the temperament to devote
yourself to the blog, or to interact with me so I can produce quality posts for
you, then a blog may not be for you.
There is a lot more to using a blog effectively than just
the copy. Things like interacting with commenters respectfully, or converting readers
to buyers are terribly important, but it can all start with the blog.
The blog is the gateway.
Don't put up a big "Private Property" sign on your gate.
If you aren't sure whether blogging is for you, or you have
a blog you'd like to have reviewed, drop me a line at rightwords@ida.net. I'd love to help.
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