The number one complaint Cloudlancer Writing Services receives
from new and smaller nonprofits is that they are largely left out of the grant
funding loop.
Either the grantmakers want several years in business, a
revenue average of from $100K to $1 million, they aren't taking applications,
or all of the above.
News flash…you don't need their grants to stay afloat and
even grow.
The second largest source of funding for all nonprofits
(after fees paid for services) is funding by individuals.
You say you have a donation button but no one clicks on it?
To increase donations you need to think like a marketer.
Good marketing doesn't initially focus on the product. It focuses on
the needs of the audience for the product or service, and maintains a
consistent message across all platforms.
In the case of nonprofits, when you need donations, ask
yourself what your typical donor wants to see or hear.
To understand that connection, think about the sudden uptick
in ads for those copper/ceramic coated cooking pans.
The infomercials don't start out telling you why their
skillet or pan is the greatest.
Instead the ad spends well over half the time reminding you
why you hate your Teflon™ coated cooking utensils.
The ad overtly capitalizes on your desire for a better
cooking experience, while covertly appealing to your interest in new and
healthier eating trends.
Learn the difference
between grant proposals and donor marketing
Unlike grant applications, which tend to be
program-specific, your core mission can work as your product when marketing to
individual donors.
Individual donors are far easier to sway to your cause than
the grant making institutions, there are a lot more of them and they are a lot
easier to reach.
To market to them, think about why they donate. (Hint: It's not because your organization can't pay
the utilities this month.)
What do they get out of donating?
For some it might be personal because they are, or know
someone who is, affected by the problem your programs seek to solve.
For others it might be a general sense of responsibility to
society or perhaps it just makes them feel good to help.
This can take a
little detective work. In the business world,
it's called market research, in the nonprofit world it's donor outreach
research.
Because everyone's circumstances change, it's something you have to stay on top of to
be successful over the long haul.
It's a bit more complicated than having me or anyone else
write a boilerplate program narrative, but customization and attention to
detail will pay off.
There are a number of approaches that will work under
different circumstances. It can be a blog, Facebook, Twitter, YouTube, snail
mail, a really well-designed website, or a combination of all of those.
Whatever you use, be sure that your message, your brand if
you will, is consistent. That might be a common tagline, the name of your
organization, or a visual, but it needs to become something uniquely identified
with you.
Speaking of your audience, it pays to know who they are
demographically. That allows you to tailor your appeals to their income comfort
level.
Conventional wisdom says you should keep your smallest
donation request above $25 or even $35 dollars.
I don't agree. One urban agriculture-centered nonprofit
found that by starting with a very low minimum donation of five dollars, they
were able to grow their donor base and increase their online donation traffic by 350% the first year. The next year they
dropped the $5 category, and 89% of their donors just switched to $10 without a
second thought. Another seven percent actually moved up to the $15 level.
The secret for that campaign was the money was tied to what
it would buy; seed packets, a hand
trowel, a bag of fertilizer and so on. This image-heavy strategy didn't need
1000 words to explain where the money would go…just a picture and maybe five or
ten words.
The idea there is that you want to build up a habit of
supporting your nonprofit first and work to increase the average donation
amount as you go along.
Need help? Drop me a
line at rightwords@ida.net. Let's talk
about making your "donate here" button really pay off.
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